Privacy and Security

Online sales payments

Card or account details for online sales are taken by Worldpay or PayPal on their secure pages and are not supplied to us. See Worldpay privacy policies here. See Paypal privacy policies here.

Telephone sales

Card details provided to us by phone are deleted/shredded on completion of the payment.

Geo-location

Geo-location is only used to identify country in order that we can adhere to sales restrictions required by our insurance policy and to remove records created by potentially malicious site traffic.

Use of information and your rights under GDPR

Customer details used to fill orders are normally retained for a sufficient period for payment, support, refund and accounting purposes. We do not otherwise contact customers unless requested or share information with third parties. Individuals may request details of, or require removal of, any data we hold on them. Please Email your request here and include sufficient information to allow us to identify your order(s).

Online security

This site is protected by Sitelock Secure. All program downloads have been virus scanned. We aim to keep the site child friendly by only linking to reputable sites, such as Educational bodies.