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Program Problem Report
* indicates a mandatory field
Your name *
Your email address *
Program *
Animals UK
Plants UK
Invertebrates UK
Pondlife UK
Trees UK
PC Make and model
Operating system *
Win 98
Win 2000
Win XP
Win ME
NT 4
Vista
Windows 7
Other
Memory (Mb) *
Under 64 Mb
64 to 128 Mb
128 to 256 Mb
Over 256Mb
Nature of problem *
Cannot install
No program shortcuts
Program will not start
Program crashes or freezes
A part or function not operable
Image not displaying correctly
Incorrect content or identification
Other
Frequency of problem
Happens every time at same point
Frequently but not always at same point
Occasional and not always at same point
Scale of problem
Program unuseable
Limited usability
Minor inconvenience
Please give as much additional detail as you can. For example, what error message, if any, did you get.? What were you doing or trying to do when the problem occurred? What other software were you running?
Tick if requesting a refund
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